AI & Automation
Omni-channel AI Agent
An intelligent conversational agent effectively handling customer inquiries across your website and Meta platforms (WhatsApp, Messenger, Instagram).
PythonTensorFlowMeta API
Project Overview
Our Omni-channel AI Agent represents the next generation of customer support. Leveraging advanced Natural Language Processing (NLP), it understands context and sentiment to handle complex customer inquiries across WhatsApp, Facebook Messenger, Instagram, and the web. Unlike traditional chatbots, it learns from interactions to improve detailed responses over time. It can process orders, schedule appointments, and answer technical queries, providing 24/7 support while reducing human support workload by up to 60%.
Technologies Used
Python
TensorFlow
Meta API
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